Privacy Policy
Effective Date: May 2024
Soulmate Portrait ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
- Personal Information: Name, email address, birth date, and other information you provide when using our services.
- Order Information: Details about your orders and transactions.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.
2. How We Use Your Information
- To provide and improve our services.
- To process your orders and send you order-related communications.
- To respond to your inquiries and provide customer support.
- To analyze usage and improve website performance.
- To comply with legal obligations.
3. Sharing Your Information
- We do not sell your personal information.
- We may share your information with trusted third-party service providers who assist us in operating our website and providing our services (such as payment processors and email providers).
- We may disclose your information if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
- You may access, update, or delete your personal information by contacting us.
- You may opt out of marketing communications at any time.
7. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.